{"product_id":"wool-wisdom-package-protection","title":"Wool \u0026 Wisdom Package Protection","description":"\u003cp\u003e\u003cstrong\u003eOptional package protection for one order.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eFor $4.99, eligible merchandise in the protected order is covered if the carrier confirms the package was lost, if the package is stolen after delivery, or if the merchandise arrives damaged in transit.\u003c\/p\u003e\u003ch3\u003eHow to make a claim\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eUse the Wool \u0026amp; Wisdom contact form within 7 calendar days of the carrier’s delivery date, or within 7 calendar days after a carrier marks the shipment lost.\u003c\/li\u003e\n\u003cli\u003eInclude the order number and supporting evidence, such as tracking information and clear photos of damaged merchandise and packaging.\u003c\/li\u003e\n\u003cli\u003eApproved claims receive the customer’s choice of one replacement, subject to availability, or a refund for the covered merchandise.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eProtection does not cover an incorrect address entered by the customer, ordinary carrier delays, customs delays, normal wear, sizing preferences, or fraudulent claims. The $4.99 protection charge is non-refundable after the order ships. One approved claim is available per protected order.\u003c\/p\u003e","brand":"Wool \u0026 Wisdom","offers":[{"title":"Package Protection","offer_id":53856412762406,"sku":"WW-PROTECT-499","price":4.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/woolwisdom.com\/products\/wool-wisdom-package-protection","provider":"Wool \u0026 Wisdom","version":"1.0","type":"link"}